Succour, LLC FAQs

Yes, these automatic door operators are easy to install. Most standard commercial doors can be fitted with a Door-Aid in less than two hours with commonly used tools. The versatility of the Door-Aid, due to its non-handed vertical configuration, makes even unusual applications easy. According to Globe Newswire, the most common application of power doors is in retail stores, with a share of about 23%. If you're looking for an easy-to-install assisted door opener to install in your store, contact us today.

No. As an ADA door operator, the Door-Aid unit is designed to operate on either side of the doorframe that the hinge is on. Additionally, it may be installed in an inverted fashion when required by lack of doorframe clearance or if header room is not available.

Yes, this automatic door operator can do that. The installation of an optional “Z” bracket on a door will allow the Door-Aid to pull a door inward while maintaining the “on-demand” feature.

Yes. The timing of each automatic door operator unit should be coordinated for best results.

Yes. There is an optional retrofit circuit board (DA1100) for automatic door operators that allows these additional functions. The DA1100 has a variable delay circuit and is capable of switching on and off three separate devices prior to the Door-Aid opening the door.

Yes. As an ADA door operator, Door-Aid meets ANSI code #156.19 low-energy power assist door opener requirements.

Yes. In circumstances where controls should not be wireless, wired connections to the control board are straightforward and simple. Sometimes, vandalism, building structure, or other factors make this method preferable, although the standard wireless method is viable in most cases for an automatic door operator.

The Door-Aid package consists of one Door-Aid unit with an RF receiver mounted inside. Also included are mounting hardware, one actuator arm with a roller wheel, a mounting bracket, an installation manual, and one double-sided handicap decal. Control buttons and sensors of various types are optional when installing your automatic door operator.

Yes, you can choose from other colors for your automatic door operator. Custom colors for the Door-Aid are available for an additional cost. Also, the cover, chassis, mounting plate, and actuator arm can be custom ordered. The price varies with the finish.

No one location is always right. The physically challenged user’s needs should be the primary consideration, but several location alternatives should be considered before installation. Commonly used locations are on a wall, a support structure, a doorframe, or a free-standing post. The height requirement for an ADA door operator, however, is 42 inches from the floor surface to the center of the button.